Privacy Policy - Voya

Privacy Policy

 

PRIVACY POLICY
We respect the privacy rights of our online visitors and recognise the importance of protecting your personal information. Our Privacy Statement represents the industry’s best practice and we will only collect and use your personal information as outlined below.
By visiting our site, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

COLLECTION OF INFORMATION
We may collect the following personal information including your name, email address, phone numbers, home address, shipping and billing addresses so that we can process and fulfil your order.
Correspondence (including email) may also be collected and stored, particularly in regard to sales, support and accounts.

USE OF INFORMATION
All details collected by Voya are required to provide you with a personalised shopping experience and may be used in some or all of the following ways:
1. To improve our products and services.
2. Fulfil and deliver your orders.
3. Update you on the delivery of the product and for customer support purposes.
We may also use your personal information to send you marketing updates and promotional offers. If you no longer wish to receive communication from us, you may opt-out by following the instructions included in every communication or by updating your subscription preferences by logging into your account. We do not sell, share or trade personal information collected online with third parties. In exceptional circumstances we may be required to disclose personal information to a regulatory body only where there is a legal obligation to do so.

SECURITY
We are committed to ensuring that your information is secure. We will take all reasonable steps to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with.

COOKIES
Our site uses cookies which are very small files that are sent by us to your computer or other access device. Cookies enable you to browse the site and use our features such as shopping baskets and wish lists. We use cookies to measure and analyse how our customers use the site. This allows us to continuously improve our site and your shopping experience. When browsing or shopping online, the site will remember preferences you make, this makes your browsing experience simpler, easier and more personal to you.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, although this may prevent you from taking full advantage of the site.
By using our site, you agree that we can place these types of cookies on your device and access them when you visit the site in the future.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

LINKS
This Privacy Policy does not apply to sites maintained by other companies or organisations to which we link and Voya is not responsible for any personal information you submit to third parties via our site. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details.

UNDER 18
If you If you are under 18, we require that you inform a parent or guardian about Voya Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing an order with Voya.

CHANGES TO THE PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes to this privacy statement here. We reserve the right to modify and change the Privacy Statement at any time, so please review it frequently.

 

Size Guide
If you have any size related questions, or need fitting advice, please send us an email at sales@voyaofficial.com